Shipping and Returns
Customer service: +33 6 98 80 46 18
- Concert tickets are to be collected on-site on the day of the concert, upon presentation of an ID and/or the order confirmation.
- Records and merchandise are dispatched via Mondial Relay or La Poste (colissimo) within 2 days after payment is received. Regardless of the chosen delivery method, we will send you a link to track your parcel online.
Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to the total weight of the package. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them.
The dimensions of the shipping boxes are appropriate, and your items are properly protected to prevent any damage.