Article 1: Purpose
Article 2: Acceptance of the Terms
By accessing the website and using the services and products offered, the User unconditionally accepts these Terms.
Article 3: Accessibility and Eligibility
The website is accessible to any natural or legal person. However, the purchase of concert tickets is limited to Users who are at least 10 years old.
Article 4: Products and Services
The website offers concert tickets, records, posters, and merchandise for sale. The features and prices of each product or service are available on the website.
Article 4.1: Cancellation and Refund
In the event of a concert cancellation by the Association, tickets will be fully refunded to the User.
Article 4.2: Returns and Complaints
Any defective product may be returned within fourteen (14) days of its receipt, in accordance with the provisions of the Consumer Code.
Article 5: Payment and Delivery
Article 5.1: Payment Methods
Payments are made by credit card or via PayPal.
Article 5.2: Delivery and Shipping Fees
5.2.1 Delivery Modes
Physical items such as records and merchandise are dispatched by Mondial Relay or La Poste (Colissimo) within two (2) working days following the receipt of payment. A link to track the parcel online will be provided to the User.
For concert tickets, collection will be on-site on the day of the concert, upon presentation of an ID and/or the order confirmation.
5.2.2 Shipping Fees
Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to the total weight of the package. Shipping fees will be automatically calculated at the end of the order process, before payment.
5.2.3 Multiple Orders
It is recommended to group all items in one order. Separate shipping fees will apply to separate orders.
The dimensions of the shipping boxes are calculated to ensure adequate protection of the items against damage during transport.
Article 6: Personal Data
Article 7: Limitation of Liability
The Association shall not be held responsible for any indirect damage resulting from the use of the website, including but not limited to, loss of profit, clientele, data, or any other loss of intangible assets, even if it has been advised of the possibility of such damages.
Article 8: Intellectual Property
All content on the website, including but not limited to, images, text, videos, and others, are the exclusive property of the Association and are protected by intellectual property law. Any reproduction is prohibited and may be subject to legal action.
Article 9: Contact
These Terms are subject to French law. In the event of a dispute, French courts shall have exclusive jurisdiction.